Sure, appreciate the genuine curiosity! For example, when I started at my current position, there was no standard system in place for operating and tracking project reviews. With the majority of the engineers being third party, it was an organizational and logistical nightmare. It’s taken patience because change sometimes needs to be implemented gently, but I’ve introduced new software and SOPs which decreased turnaround time for clients while increasing quality of life for my team. Everything flows and is properly tracked and fully transparent. I guess I enjoy making things easier for folks, life’s hard enough.