Hey folks. Got a pixel 7 pro, and it’s been alright, except suddenly, if I press the fingerprint sensor on the lock screen for just a split second, it makes the WHOLE SCREEN go full-brightness, with a green tinge. I know it’s always lit up the scanner area, which is all it lights up if I hold the sensor, but if I release it early it’s actually very uncomfortable. Any suggestions besides the obvious “don’t let go 5head”? Is this an android version bug, a hardware issue? Anyone else had this happen?

Edit: autocorrect

Edit 2:

  • Jean_Lurk_Picard@lemmy.world
    link
    fedilink
    English
    arrow-up
    6
    ·
    edit-2
    1 year ago

    This could be a possible issue with your screen but it’s most likely an issue with the Finger Print Sensor (FPS) Software. With Pixel 6 and up the FPS software works in conjunction with the LCD (Since it’s on the screen). You should take it to an authorized Google repair center (for example a uBreakifix) and the issue will likely still be covered under the manufacturer’s warranty(free of charge). There’s a specific program that Google gives these repair centers to reinstall the FPS software on it each time they do an LCD swap. I’m sure that they would be willing to reinstall the software on your Pixel without going through the process of switching the LCD to see if it fixes your issue. Shouldn’t take more than 20 mins but it could be longer if they’re backed up on same-day repairs. Source: I had to do this a many times for the Pixel 6. And I vaguely remember a customer with a similar issue on the 6 pro.

    P.S. Before doing this you could try a factory reset on your phone to see if it fixes the issue. Or start Android in safe mode to rule out any 3rd party software that could be causing the issue. (Though I doubt it, I have a feeling the issue will persist).

      • Ookami38@sh.itjust.worksOP
        link
        fedilink
        English
        arrow-up
        2
        ·
        1 year ago

        Cool, I’ll give this a shot when I have some time. Hopefully it’s just a software issue, I’ll be a bit annoyed if i have to have ANOTHER screen replaced on a 4 month old phone lmao. Thanks for the info!

    • Ookami38@sh.itjust.worksOP
      link
      fedilink
      English
      arrow-up
      1
      ·
      1 year ago

      This seems like the most likely solution, unfortunately. I say unfortunately because I’ve had this phone for all of 4 months and it’s been nothing but screen and fingerprint issues lol. I’ll try the fps reinstall program the other person posted first, and then if still nada, guess I’m going to UBIF again.