While I wasn’t a mod for Steam proper, I was a mod for a popular game that routinely had its share of hate groups and 8ch mobs try to take over. The flagging system worked pretty well for keeping the worst of this stuff out. Plus, the publisher is permitted to make moderators for its own Steam forum. So if you are seeing shit get out of hand on a particular title, blame the publisher, not Steam.
While I wasn’t a mod for Steam proper, I was a mod for a popular game that routinely had its share of hate groups and 8ch mobs try to take over. The flagging system worked pretty well for keeping the worst of this stuff out. Plus, the publisher is permitted to make moderators for its own Steam forum. So if you are seeing shit get out of hand on a particular title, blame the publisher, not Steam.