A mother whose three-year-old girl’s hair was ripped out by an electric cleaning brush says the internet giant Temu “does not care about the safety of people”.
Amy, 36, from Norwich, bought the brush online for £4 to “make life easier” with housework, but it caught in her daughter’s hair when the child took it out of the box.
She reported the item as it appeared on the shopping site to Norfolk Trading Standards, who said Temu had now removed it from sale in the UK.
A spokesperson for the Chinese-owned site told the BBC: “We are deeply concerned to hear about this incident and wish the child a full and speedy recovery.”
They added: “The safety and wellbeing of our customers are always our top priority, and our customer service team is in contact with the family to offer assistance.”
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We can’t afford anything more expensive and in too many cases the quality of those more expensive things isn’t better.
Do you need an ‘electric cleaning brush’? We have this cheap, battle-tested commonly available device called a broom. It’s sometimes combined with an ergonomically shaped piece of metal or plastic called a ‘dust pan’ to great effect. Lasts practically forever, and as a bonus neither will spontaneously scalp your three year old child (or catch on fire).
I realize you weren’t necessarily talking about this particular product, but I’m trying to illustrate how no product is often times preferable to a cheap one. We got by before these things existed, somehow.
We got by in the days before smartphones existed too. And internet. And electricity. Doesn’t necessarily mean we want a return to those days.