• CalOtsu@kbin.social
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    10 months ago

    It’s reporting usage and error data back to the company. As an engineer who used to work on appliances that did this the data is used to drive design direction as well as find trends in failure that we could make changes for.

    • ironhydroxide@sh.itjust.works
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      10 months ago

      In this era of late stage capitalism, the only changes that will be made from this data will be changes that make the company more profit. Not necessarily changes that make the device more reliable, durable, or have a greater longevity.

      • LoveSausage@lemmy.ml
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        10 months ago

        Exactly , you still got DDR fridges going strong today. But can’t build too good stuff , who gonna buy new appliances then?