• Zammy95@lemmy.world
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    8 months ago

    I don’t know if I agree with the content necessarily but do find it funny if I’m following right.

    When on the phone with an automated system, many of them will bypass to a real person if they hear certain phrases, “representative” being a very commonly used one. I think it’s saying the way you say representative reflects your true self, whether you just calmly repeat “representative”, or yell “REPRESENTATIVE” at the robot until someone picks up lol

      • RestrictedAccount@lemmy.world
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        8 months ago

        They actually have AI systems that can detect your mood.

        I was in a hurry and started yelling “I WANT TO TALK TO A PERSON” over and over at the computer voice.

        It finally took and when the person came on she was friendly in a “let’s deal with this crazy person” voice.

        My question was easy for a person to address, but not on their menus and needed to be addressed quickly.

        I am probably on a list somewhere, but until we get a social scoring regime, I should be OK.