Summary

  1. Changes in product terms after purchase create frustration and a sense of unfairness among consumers.
  2. Sony’s requirement of a PlayStation Network account for the Hell Reavers game adds inconvenience and raises concerns about data security.
  3. Refund policies that deny requests based on playtime limits contradict the ability of companies to change terms after the sale.
  4. Sony’s history of security breaches and poor customer support erodes trust and adds to customer frustrations.
  5. Exclusion of certain countries in account registration limits access to games for some players.
  6. Gamers seek alternatives from companies/studios that don’t require additional accounts or impose restrictive terms.
  7. There are numerous enjoyable games available that do not require constant updates or internet connections.