Summary
- Changes in product terms after purchase create frustration and a sense of unfairness among consumers.
- Sony’s requirement of a PlayStation Network account for the Hell Reavers game adds inconvenience and raises concerns about data security.
- Refund policies that deny requests based on playtime limits contradict the ability of companies to change terms after the sale.
- Sony’s history of security breaches and poor customer support erodes trust and adds to customer frustrations.
- Exclusion of certain countries in account registration limits access to games for some players.
- Gamers seek alternatives from companies/studios that don’t require additional accounts or impose restrictive terms.
- There are numerous enjoyable games available that do not require constant updates or internet connections.
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