• QuarterSwede@lemmy.world
    link
    fedilink
    arrow-up
    14
    ·
    5 months ago

    Don’t get caught up in the phrasing, which should be tailored to each individual need in the moment. Instead, look at what they’re saying, just ask questions and actively listen. They should do more of the talking and people love to tell stories, especially of loved ones. This isn’t going to be the best approach for everyone but it will be for most people.