• Mabel [She/Fae/Its]@lemmy.world
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    5 months ago

    I actually went to a mcdonalds that did this. It was overall way more slow and annoying. I would be willing to make that concession if knew that it was something to worked towards a better future for humans, but all its means is that someone is getting fired under capitalism. Also it failed to understand if I wanted sauce and just referred me to someone actually working.

    • UnderpantsWeevil@lemmy.world
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      5 months ago

      I’ve heard a few instances in which “AI” is just a bunch people responding to a voice to text feed in the Philippines.

      So much of this isn’t really technology. It’s just a new kind of service sector outsourcing.

      • Potatos_are_not_friends@lemmy.world
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        5 months ago

        Amazons Mechanical turk in a nutshell

        I think McDs always planned to roll out remote customer service to really maximize capitalism. And wrapping it under AI because that’s a trendy buzzword!