An email I received from the Detroit Edison (DTE) Energy Company today. The text reads:

How it works:

Installation*: DTE will install the device on your electric meter in less than 30 minutes. No need to schedule an appointment or be at home. Your home is protected as soon as the device is installed by our technicians.

Protection and Warranties: The warranty coverage provides $5,000 per event for appliances and $1,000 per event for electronics to repair or replace your household items in the event the device fails to protect against damaging surges.

Stay Connected: Your surge device comes with a FREE 20-foot power cable. In the event of a power outage, you can connect your generator to the surge device with the power cable to power your home up to the generator’s capacity. Easy access for your generator – you won’t have to run extension cords from your generator into your home.

Learn more | Enroll now

*There’s a one-time installation fee for a surge protection plus device of $49.99, which is a limited time offer and will expire on December 31, 2024. After the expiration date, the installation fee will return to its normal price of $99.99. To access the Surge Protection Plus program’s Terms and Conditions, visit dteenergy.com/sppterms.

and of course that URL is hyperlinked with a big long tracking string on the end of it so I won’t be sharing it

  • funkless_eck@sh.itjust.works
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    6 months ago

    we just have exterior/above ground power lines on poles connected to the eaves of the buildings in a state with a lot of inclement weather and large amount of leafy tree growth.

    • andyburke@fedia.io
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      6 months ago

      I mean, yeah, but I grew up in the northeast. You get a power cut from storms, ice, winds taking branches down, etc. You would usually lose power for less than a day. This maybe happened once every couple years?

      This was 30+ years ago for me now, but that kind of minor outage is almost unavoidable.

      I’m not sure why Atlanta would have a harder time than upstate ny, but I am willing to believe you. Its just not been my experience anywhere I have lived (which has mostly been what you describe: above ground lines).

      • funkless_eck@sh.itjust.works
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        6 months ago

        Do you count power going out for a few seconds? I feel like that happens at least once a month, whereas that was hugely irregular in the UK?

        • andyburke@fedia.io
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          6 months ago

          I have never experienced that in the various places in the US I have lived.

          I have lived in an old building where the voltage could and would sometimes drop too much for modern electronics to handle. A power conditioner or UPS resolved that if you run into that particular problem.

          • funkless_eck@sh.itjust.works
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            6 months ago

            yes I have four UPSeseses in my house!

            It’s tempting to blame it on the house, but I’ve lived in four different places (although all in the same area) — three houses and one apartment that all do it.