treppenwitz@readit.buzztoTechnology@beehaw.org•Creative Good: Why customers don’t want chat bots
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1 year agoIf a chat bot can answer any question that is answered by its documentation – and can shunt me to a human (instead of hallucinating the answer) when the documentation does not have the answer – I say BRING ON THE CHATBOTS
Fantastic short story that included this element: https://clarkesworldmagazine.com/larson_05_23/