Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer’s comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won’t get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

      • phoenixz@lemmy.ca
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        6 months ago

        Not really but Microsoft being pushy without wanting to pay for a support contract is kind of on par for that shit company.

        • masterspace@lemmy.ca
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          6 months ago

          Microsoft also makes like half of the languages and dev tooling that every piece of software depends on. Microsoft is certainly problematic but I would not consider their support or attitude towards open source projects in general to be.