• snek_boi@lemmy.ml
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    8 months ago

    I’m sure this is a quality shitpost, but I don’t get it 😅 Can someone explain the context for this?

    • Zammy95@lemmy.world
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      8 months ago

      I don’t know if I agree with the content necessarily but do find it funny if I’m following right.

      When on the phone with an automated system, many of them will bypass to a real person if they hear certain phrases, “representative” being a very commonly used one. I think it’s saying the way you say representative reflects your true self, whether you just calmly repeat “representative”, or yell “REPRESENTATIVE” at the robot until someone picks up lol

        • RestrictedAccount@lemmy.world
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          8 months ago

          They actually have AI systems that can detect your mood.

          I was in a hurry and started yelling “I WANT TO TALK TO A PERSON” over and over at the computer voice.

          It finally took and when the person came on she was friendly in a “let’s deal with this crazy person” voice.

          My question was easy for a person to address, but not on their menus and needed to be addressed quickly.

          I am probably on a list somewhere, but until we get a social scoring regime, I should be OK.

    • jaybone@lemmy.world
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      8 months ago

      How old are you and where do you live that you have never called some company or service and been put on hold and forced through hoops to have to ask to speak with a real person?

      • uienia@lemmy.world
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        8 months ago

        Have you tried considering the person may not be American? Other words and systems are used in other countries.

    • underwire212@lemm.ee
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      8 months ago

      I asked chatgpt to explain it…surprisingly not bad:

      This is humorous because it suggests that speaking to an automated phone system in a certain way—often out of frustration when trying to reach a human operator—reveals one’s true character. It’s a playful take on how technology can sometimes bring out unexpected sides of us, especially when it doesn’t work as smoothly as we’d like.

      • uienia@lemmy.world
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        8 months ago

        But it doesn’t provide an explanatory context. It still assumes everyone knows what the hell these words mean, mainly “representative” in this context.