My experience with Lenovo’s support has been terrible. I’m looking for parts for my laptop, which is a Lenovo S540-15IWL (w/ MX 250).

So far, I was able to procure a battery, thankful. But it looks like as if the previous technician did a really botched job with the repair, and now I’m going to have to change not just the bent metal bottom case (he did that, fucking donut), but also the palm-rest (brass screw holder plastic destroyed), keyboard (missing numpad key) and mouse (bottom screw holder destroyed, I think, that is why it is popping out).

My speakers have also blown up, which was again the technician’s fault - because it was working fine before. My matte LCD screen also has tints of red over the edge, thanks to the shitty technician, but I think it is probably a ribbon cable issue, and I can probably fix it by cleaning the ends of the ribbon? I don’t know.

Now, I am not able to find the mouse and the screw pack (yep, there’s screws missing from the official Lenovo repair technician). Now, what do I do in this circumstances? There’s also no “duplicate” parts available, in my country, by the way.